Department stores are scattered all around the globe. In fact, having a department store in a city is proof that the city is urbanized. Why? Most rural cities, especially in third world countries, have yet to experience what a department store truly is. They may have seen groceries and marketplaces, but a department store? They might not have any idea what it is. In places where department stores have become a common part of daily routines, some might think that applying for a job in this industry is as easy as a walk in the park. In fact, some people believe that careers in department stores are as simple as riding a bike. These are all misconceptions. Why? Even though department stores receive millions of job applications daily, not everybody can be accepted, and not all jobs are the same according to the contract.
Department store jobs vary, from sales staff, stockmen, cashiers to janitors. Some department stores hire security experts and IT staff members to handle their IT department. Most job applications in the department store industry come from young women aspiring to work as salesladies or cashiers. Some may think these jobs are easy when, in fact, being a saleslady alone is very demanding. Imagine having to stand at an assigned spot for a long period, with lunchtime as your only break. The same goes for being a cashier; operating the cash register now requires computer literacy as most are computerized.
When applying for positions in a department store, you must be prepared. There will be trainings and seminars to ensure you can confidently interact with customers. Additionally, there may be height and age requirements, especially for positions like salesladies. Moreover, you must be physically fit to endure long periods of standing and occasional walks to and from the stockroom. Interviews will assess your communication skills with customers. Most importantly, department stores often require applicants to obtain police clearance, proving they have no criminal records. This is to ensure the cleanliness and trustworthiness of applicants.
In some countries that don’t permit contractualization, workers in department stores enjoy perks and benefits. While some offer low salaries, they include health insurance and other benefits. They provide uniforms and necessary work materials. Exceptional workers may receive additional benefits and recognition through awards and bonuses. Despite the fatigue of working in a department store, considering the list of benefits, it’s safe to say the effort and time are worthwhile.
Remember some key aspects when working in a department store. Firstly, maintaining respect towards customers is crucial. Pleasing everybody isn’t feasible, but a pleasant personality from a saleslady can lead to a more prosperous career. Secondly, both stockmen and salesladies must practice good hygiene, as presenting products with a clean appearance is essential for customer satisfaction. Communication skills and English proficiency are vital for convincing customers to make purchases. Lastly, always respect customers, as they contribute to the business. Accept criticism without retaliation, as responding negatively can jeopardize your career.
